Testimonials

Helping Our Clients Stay Productive And Happy!

We have been happy customers of ASG Information Technologies for years.

Peter Petruzelo, PresidentPetruzelo Insurance

I am very pleased to provide a recommendation for ASG Information Technologies. We had worked with a number of Information Technology companies previously, but none were as responsive as ASG has been for us. It does not matter whether it is a little or big problem, they are there to get us through it.

In these four years, we have made major upgrades to our servers, individual pc’s and proprietary insurance software. They have given us solid advice that we have found to be spot on. The staff at ASG all had the patience to get us through it all with little to no complications. They do much behind the scenes to keep us up and running efficiently and without interruption.

I am very pleased with how our working relationship has evolved over the years. I find ASG to be knowledgeable and proactive.

Ann DembskiThe Bradley Home

They keep me informed of ways to keep our IT up and running in a timely basis and they are very HIPAA proactive. Just recently Dave, the technician, set up Director of Building Services up with a portal that allows him to monitor our boilers remotely from his home computer. This enables him to check heat all night and to adjust the heat if needed. He also set up remote access to our outdoor cameras which Fred can see when plowing the snow needs to happen.

What our company likes most about ASG Information Technologies is their quick response to any problems that we have had.

Laurie BuickBeverage Publications, Inc.

Even when we email to their support, there is a follow up phone call from them. I never feel like my questions or issues are not important.

They also stick with a problem until there is an answer or a fix. I was seeing a message on my computer and they quickly remoted in to my computer to quick run scans to make sure everything was ok.

From a management perspective, it is comforting to know the systems are secure and we have assistance in emergencies.

Stevens Company, Inc.

I personally experienced a corruption of one of our larger Access Databases, which became unuseable. Within 5 minutes of calling ASG, they were able to get the most recent backup operational for me, saving me hours of time and aggravation. The biggest benefits that we have received since hiring ASG is peace of mind, and positive movement for our IT systems.

I wanted to thank ASG Information Technologies

Dottie ReardonAcme Wire Products Company, Inc.

I wanted to Thank You for sending Dave out to Acme Wire to take care of our installs and then the list of issues I gave to him.

Dave is an amazing worker, very through and he went beyond the call of duty as they say with Comcast and also dealing with Stephen’s laptop. I am very happy we found ASG.

The greatest benefit, by far, is the expertise and knowledge of the ASG Team!

Christine LefflerEastern Connecticut Endoscopy Center

We recently moved to a new server and network. I was dreading the much needed project as I was anticipating outage/downtime during the changeover. However, the project went so smoothly, far exceeding my expectations, and there was absolutely no disruption to our center.

The service provided is timely, efficient, and consistently aligned with best practices. Your company has a thoughtful approach; you are client focused, and there is a great deal of support. Additionally, your proactive approach of managing our network and security through your DirectLinx IT Services behind the scenes is reassuring.

Here at Star Auto Sales we are HUGE fans of ASG Information Technologies.

Janine BrancaleStar Auto

Over the past year we have replaced all of our computers, laptops and desktops PCs and our server. ASG brought our business up to PCI compliance, back up our servers and has handled some virus threats. They manage all of our IT needs. Rob Mitchell, the owner, has a talented team he is working with. We have interacted with most of the technicians and know for a fact we are in strong, capable hands. It has also been a pleasure working with Holly Heger, Rob Mitchell and the entire team. People don’t know how important IT services are until your systems are down. Luckily we don’t have to worry about that now.

If your business is looking for a trusted IT partner who can help you do more with the right technologies, contact us or call 203-440-4413 and receive a complementary, no obligation IT consultation.