Forget dealing with arrogant, unresponsive techno-weenies who are impossible to reach when you need them, who don't follow through on your requests, and confuse you with "geek speak"

ASG understands that your computers are the lifeblood of your business and how important it is to have them up and running at optimum levels. When you call ASG with a problem during regular business hours, you will get a live person to answer the phone.

We have experienced staff that, in most cases, can troubleshoot your problem and get to a resolution faster than most IT companies.

If you are an e-Tech Solutions customer, you will also have access to our Help Desk Associate who can remotely log on and troubleshoot the problem and in many cases be able to fix it at the time of your call. He can also schedule an on-site service call at the time of your call.

Like many business owners today you're doing the IT job and running your business at the same time. Often this causes computer downtime which costs you money and possible missed opportunities. Whether it's a clone or a name brand computer, we have the parts and expertise you need to get you up and running again. Upgrades, Service Packs, and Patches are a breeze with ASG Information Technologies as your service and support partner.

We can help you with:

• Crashes, Freezes, Lockups, Restarts etc.
• Internet Access
• Virus Detection & Removal
• Removals & Data Recovery
• Spyware/Malware removal
• Email Issues
• Windows Integration
• Network issues

     How many times have you encountered a small problem with your Internet connection and placed a call to the hosting company's support department? We're willing to bet your call was transferred overseas to an operator who does not understand English very well and worse cannot asses your problem or even come close to fixing it since most of your time is wasted trying to understand each other. Or maybe your call went to a senior software engineer who will insult your intelligence, fire off a cryptic code and hang up. Either way your problem still exists and you have no solution

     At ASG we're quite familiar with the growing list of call center complaints and the burning frustration it can cause the end-user. When you call ASG during regular business hours you get a live person every time who will take your call seriously and will stay on the line until a trained technician has sufficiently solved your problem. We have experienced and trained technicians in-house that can usually solve most network errors faster than many IT companies.

     As your service support partner we are well equipped to handle a number of common computer and network problems including crashes, freezes, lockups and restarts, Internet access issues, virus detection and removal, Spyware/Malware removal, Email issues and Window integrations.