How to Prevent Downtime

IT downtime is expensive. In addition to costing businesses $700 billion each year, downtime decreases employee productivity and customer satisfaction and can lead to data loss.

To prevent downtime from harming your business’s efficiency, reputation, and profits, it’s important to be proactive.

Here are 5 Steps to prevent IT downtime.

1. Plan Ahead

There are countless facets to IT planning, including hardware, software, data storage, employee training, and office layout. It’s important to maintain the safety, security, and preparedness of these features so that your business technology works for you, rather than against you.

ASG’s IT Consulting Services can help you adapt, implement, and leverage technology to improve workplace efficiency and IT security.

2. Secure and Stabilize Your Hardware & Software

Yearly or even quarterly compliance scans are not sufficient protection for valuable data and business information. Companies that deal with compliance concerns require continuous network monitoring, intrusion detection, active scanning, log monitoring, event management, and endpoint integration.

Businesses should know their industry’s compliance regulations and form a plan that maintains their safety, security, and compliance.

3. Back-Up Your Data

Cyber attacks and lost or stolen data can result in downtime, as well as thousands of dollars in damages, customer loss, and even litigation.

Data is one of your business’ most valuable assets, and should be managed as such; a reliable backup is imperative for safeguarding your company against data loss.

Fortunately, ASG provides Free Data Backup & Recovery Analysis to ensure your backup adheres to industry compliance guidelines, and your data is secure.

4. Train Employees

Human error is the leading cause of cybersecurity breaches, so it’s important that employees are educated about best practices, and prepared to assist with system remediation in the event of IT-related downtime.

A partnership with ASG will bolster your defenses in the event of a cyber-attack or other incident that results in downtime, by ensuring your network, hardware, software, and license documents are both monitored and tested.

5. Consider ‘Micro-Risks’

Planning ahead includes considering the ‘small stuff.’ For example:

  • Remind employees that liquids and foods should be out of the vicinity of laptops or desktops
  • Reduce tripping hazards by securing or covering wires
  • Elevate computers and servers during storms if your area is susceptible to flooding
  • Use Uninterruptible Power Supplies (UPS) for important equipment, and surge protectors for everything else.

These precautions can prevent seemingly small mishaps from having detrimental business implications.

ASG can help your business be more productive, more profitable, and provide better customer service by delivering proactive IT support that mitigates downtime. Get in touch for more information!