3 Ways Phishing Emails Can Disrupt Your Business

Spam and phishing emails are not merely a nuisance; they present a significant threat to business productivity and security. 

What are Phishing Emails?

Cybercriminals send “spoof” messages by presenting themselves as familiar individuals or organizations. These malicious messages can harm the reputation of the imitated organization, especially if sent to clients or customers. 

Alternatively, if spoof emails are sent to employees, malware can be introduced into the corporate network.

How Phishing Emails Can Disrupt Your Business

1. Malware 

92.4% of spam emails contain malware attachments, which allow cybercriminals to access and damage computer networks.

2. Phishing Attacks

Links listed in phishing emails lead to spoofed websites that trick victims into submitting confidential information, such as credit card numbers and passwords.

3. Downtime

Spam and phishing emails detract from employee productivity, as irrelevant messages require filtering and deletion, and spam filters require updating.

These disruptions are costly. Businesses that fall victim to phishing emails can expect to direct innumerable resources toward recovering and securing compromised customer and employee data. They can also incur forensic and legal fees, and regulatory fines and penalties.

How Can You Protect Your Business From Spam and Phishing Emails?

1. Educate Your Employees 

The average employee receives 192 Spam emails per year; it is important that they know how to identify and report them. 

Employees should be made aware of best practices for sharing information. Legitimate companies will never ask for critical information (such as bank credentials and social security numbers) via email, and private information should never be exchanged. 

Employees should be taught to cross-check suspicious emails (those that appear confusing or excessively urgent) by verifying unfamiliar contacts. They should refrain from clicking on links or downloading attachments. 

Everyone in your organization should create backups of all their files. And, at least one backup copy should be stored off-site using Cloud Storage.

You can also strengthen your cybersecurity defenses by training employees to use multifactor authentication (MFA), in which several credentials are required to access accounts. 

Finally, there should be a location where employees are encouraged to report questionable emails.

Did you know ASG offers its clients  Cyber Security & Phishing Awareness Training?

2. Implement a Customized Solution

Educating employees is integral to protecting businesses from cybersecurity threats, but it is also insufficient. Businesses need a customized cybersecurity strategy; a comprehensive approach will reduce human error, and allow employees to prioritize business operations.

Exchange solutions, such as Microsoft Exchange, Office365, and Web-based hosted Exchange solutions, can bolster your business’s defenses against cybercriminals. 

Get in touch for more information about how ASG can help you create a comprehensive IT plan and integrate these solutions to keep your business protected.