Benefits of Voice Over IP (VoIP)

A modern approach to voice communication, VoIP stands for Voice over Internet Protocol and refers to a system that allows users to make voice calls over an internet connection, rather than through a phone line. As internet connectivity becomes more omnipresent, more businesses are switching over to VoIP for its many advantages over conventional phone lines.

VoIP technology works by converting sound into digital voice communication and then transferring it through an internet connection. Let’s dive in and discuss some of the key features of VoIP that have pushed so many Connecticut businesses to make the switch.

VoIP saves your business money.

Many businesses rely on the ability to make regular phone calls and often need to make international calls that can prove costly through a conventional phone system. The cost to call abroad with VoIP is extremely competitive, saving your business a tremendous amount of money in the long run. Installation costs of VoIP are also minimal in comparison to traditional phone systems that often require expensive hardware and frequent installation of new lines.

VoIP allows your business to go mobile.

Unlike conventional phone systems, VoIP technology does not require you to make calls at your desk. Because it creates connections using the internet, associates can make VoIP calls using their mobile devices, as long as they’re connected to the internet. Enabling your team to go mobile drastically improves productivity, as they can be reachable even when traveling.

VoIP provides your business with features that go far beyond making calls.

Not only are features like caller ID, voicemail, and contact lists included with VoIP, but they all have far more sophisticated ways of being utilized to enhance the efficiency of your business. For example, a voicemail from a client can be forwarded to multiple associates with the click of a button. Due to the flexibility of VoIP, the package you select can be tailored to fit the needs of your business.

VoIP is reliable even in the face of unforeseen circumstances.

Many people inaccurately believe that if they use VoIP and their internet connection goes out, they will no longer be able to use their phones. If you lose connection to the network and cannot use your office phones, calls can easily be forwarded to mobile devices. This VoIP feature allows your business to continue to remain efficient even during unforeseeable power outages.

VoIP integrates easily with other systems.

It can be incredibly difficult to integrate conventional phone systems with other systems your business uses. VoIP doesn’t have this issue, as it can integrate with your other systems without modifying your existing IT infrastructure. This allows your business to instantly enjoy the benefits of VoIP without the temporary reduction of productivity and efficiency that typically comes from the integration of a new service.

Going Forward

There’s a reason why more and more Connecticut businesses are saying goodbye to their conventional phone systems and adapting to VoIP. With significant benefits and virtually no downsides, embracing VoIP can help grow your business by increasing productivity and efficiency more than ever before.