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Top Rated IT Provider · 5.0★ on Google · support answers in ~4 rings
ASG Information Technologies
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Managed IT, minus the headaches

IT that finally works for you, not against you.

Managed IT, cybersecurity, and AI automation for Connecticut businesses. That's technology that transforms your business.

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5.0· 104 Google reviews #1 CT MSP · MSP 501 2026 Inc. 5000
#1 CT MSP · MSP 501 2026Inc. 5000Inc. Regionals NE · 2026NIST CSF AlignedMicrosoft PartnerServing CT since 1997
29+
Years serving CT
98.9%
Client satisfaction (CSAT)
110+
Businesses serviced
24/7
Monitoring & support
AI & Automation

AI won't fix a broken process. It'll just break it faster.

ASG Ascend is our AI and automation practice, built on top of the IT we already run for you. We automate the work first, then layer in AI where it actually moves the numbers: hours back, fewer errors, decisions made with foresight. Business outcomes first, technology second. AI on the busywork, humans on the phone.

1
Map the work: see where time actually goes across sales, finance & ops.
2
Automate the foundation: remove manual steps and connect your systems.
3
Enable AI: drafting, prioritization, and forecasting where it compounds.
Explore AI & Automation →
Where are you today?

The 5-stage maturity ladder. Most businesses land in stages 2 to 4.

1Manualit lives in people's heads
2Connectedsystems talk, the work doesn't
3Standardizeddocumented processes, repeatable results
4Automatedprocess runs with automation
5IntelligentAI on top of a process that works
Find your stage on the AI page →
The ASG Information Technologies team in Wallingford, Connecticut
Since 1997
Honest, reliable IT built on relationships, not break-fix invoices.
The ASG Advantage

Why businesses actually enjoy working with us

Predictable, budgetable costs
An engineer answers in ~4 rings
7-minute average ticket response
We pod your team: the same 4–7 people, always
All-inclusive, security built in
Senior techs, no level-1 runaround
No geek-speak, ever
We protect your critical data
Our guarantee
We'll be the most proactive partner you've ever worked with.

In writing: documented risk reviews from your Technology Alignment Manager (quarterly for most clients) and a rolling technology roadmap from your vCIO. You see our work before you feel a problem.

Why it matters

IT that quietly just works

7 min
Avg. ticket response (90-day)
98.9%
Client satisfaction
25–30%
Ticket reduction, first six months
7+ yrs
Average client tenure
Real reviews

See what our clients say about ASG

Live· Last 90 days
738
client reviews
Verified feedback
5.0★ on Google
104 reviews
A++
Dan L
Great job!
Laconia C
great help .thank you
Kevin L
thank you for helping with fixing my computer in the same day.
Laconia C
help fix my computer the same day. thanks
Laconia C
goes above what is required. The Best!
Tamika C
Will stuck it out and got my issue resolved! Thank you.
Kelly T
Thank you forthe quick and friendly help.
Anita S
Will was great! Solved my issue.
Nick D
erwin was great!
Lynn M
Thanks for taking care of this so quickly.
Roslynn H
Thank you Dom!
Colin M
Excellent Service
Jennifer B
Very reliable when Jason stated he would be available to help my situation. He solved my problem after multiple days of working on issue after escalations. It took a while by others to discover that my desktop was going to the incorrect server within the Credit Union. I don't know how it got changed in the first place. But thanks so much for the solution!!! Appreciate it. Ellie
Ellie E
Tabitha was wonderful!
Lisa D
Thank you!!!
Gale M
As usual - positive results in no time at all
Tim M
Great job as always! Such an asset to my role in the company, I am grateful for her expertise!
Jennifer B

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