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Top Rated IT Provider · 5.0★ on Google · support answers in ~4 rings
ASG Information Technologies
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Managed IT, minus the headaches

IT that finally works for you, not against you.

Managed IT, cybersecurity, and AI automation for Connecticut businesses. That's technology that transforms your business.

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5.0· 104 Google reviews #1 CT MSP · MSP 501 2026 Inc. 5000
#1 CT MSP · MSP 501 2026Inc. 5000Inc. Regionals NE · 2026NIST CSF AlignedMicrosoft PartnerServing CT since 1997
29+
Years serving CT
98.9%
Client satisfaction (CSAT)
110+
Businesses serviced
24/7
Monitoring & support
AI & Automation

AI won't fix a broken process. It'll just break it faster.

ASG Ascend is our AI and automation practice, built on top of the IT we already run for you. We automate the work first, then layer in AI where it actually moves the numbers: hours back, fewer errors, decisions made with foresight. Business outcomes first, technology second. AI on the busywork, humans on the phone.

1
Map the work: see where time actually goes across sales, finance & ops.
2
Automate the foundation: remove manual steps and connect your systems.
3
Enable AI: drafting, prioritization, and forecasting where it compounds.
Explore AI & Automation →
Where are you today?

The 5-stage maturity ladder. Most businesses land in stages 2 to 4.

1Manualit lives in people's heads
2Connectedsystems talk, the work doesn't
3Standardizeddocumented processes, repeatable results
4Automatedprocess runs with automation
5IntelligentAI on top of a process that works
Find your stage on the AI page →
The ASG Information Technologies team in Wallingford, Connecticut
Since 1997
Honest, reliable IT built on relationships, not break-fix invoices.
The ASG Advantage

Why businesses actually enjoy working with us

Predictable, budgetable costs
An engineer answers in ~4 rings
7-minute average ticket response
We pod your team: the same 4–7 people, always
All-inclusive, security built in
Senior techs, no level-1 runaround
No geek-speak, ever
We protect your critical data
Our guarantee
We'll be the most proactive partner you've ever worked with.

In writing: documented risk reviews from your Technology Alignment Manager (quarterly for most clients) and a rolling technology roadmap from your vCIO. You see our work before you feel a problem.

Why it matters

IT that quietly just works

7 min
Avg. ticket response (90-day)
98.9%
Client satisfaction
25–30%
Ticket reduction, first six months
7+ yrs
Average client tenure
Real reviews

See what our clients say about ASG

Live· Last 90 days
770
client reviews
Verified feedback
5.0★ on Google
104 reviews
Thank you Jason! Brittney is out of the country this week. Will follow up with her next week on documentation request.
Jill S
He was great - patient and taught me what to do if this happens again :)
Cindy P
Thanks for making this a quicker process than we thought it was going to be!
Lori B
Can't say enough about Damek's quality, knowledgeable, and helpful assistance. It's truly great having Damek as part of CBIA's network or help.
Tom D
Damek did an excellent job setting up my computer. He was very informative, responsive, and demonstrated the kind of professionalism we should all strive for. His quick actions and knowledgeable support enabled me to start my work right away, as the machine is fully ready and good to go. I truly appreciate his help.
Manoela H
Ian, did a great job troubleshooting and resolving the remote login issue I was experiencing. Thank You.
Mike K
Thank you Michael!!
Catherine S
Michael was helpful and attentive listening to my concerns of the of the phishing email I received. help and friendly.
Laconia C
Dom was very nice and patient. So nice to be able to get things fixed so early in the morning. Thank you!!!
Catherine S
thanks for the quick response and resolution
Ernest N
He's the best!
Bob C
Great job. Resolved my issue promptly.
Sarah R
Tabitha was patient and informative. I really appreciate her time she took with me and for assisting me with my issue.
Tara P
Available and quick resolution turn around!
Carol H
He was awesome
Kathleen K
Great job, Jason! An efficient and painless fix!!
Ken F
very good!!
Benny T
Was able to research & get us the information that we required in a timely fashion!
Darrell u

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