IT Support for Nonprofits
IT support for nonprofits that respects the budget without pretending the risk is smaller. Donor and grant data protected, the licensing math kept honest now that Microsoft's grant has changed, and a lean staff backed by the kind of help desk a much larger organization would have. That's what managed IT services for nonprofits looks like when a Connecticut MSP builds it around your actual constraints.
- ✓Nonprofit licensing worked out annually, including what Microsoft still grants and what it now only discounts
- ✓Donor, grant, and program data protected with layered defense and 24/7 monitoring
- ✓Immutable backups offsite in the cloud, restore-tested automatically every night
- ✓Staff, volunteers, and board members on managed, MFA-protected access from anywhere
- ✓An engineer answers in about four rings, and first response on tickets averages seven minutes
- ✓The same 4 to 7 people, and a vCIO (virtual CIO) who gives your board straight answers
Built around your industry's realities
Licensing Math
Microsoft stopped donating Business Premium to nonprofits, so security features you relied on now carry a line item. Your virtual CIO redoes the math every year.
Donor Data
Names, giving history, and often a card number, all given on the assumption you'd look after them. Layered defense, multi-factor authentication, and 24/7 monitoring around it.
Access That Rotates
Volunteers leave, boards rotate, and accounts outlive the people who used them. Named accounts, multi-factor authentication, least-privilege access, and offboarding that happens on the day.
Board Reporting
A cyber-insurance application and a board risk conversation ask the same list. We help you answer the backup questions, and the answers hold up because the controls exist.
Connecticut nonprofits already running on ASG
Two Connecticut nonprofits, in their own words, on what having ASG as the IT department looks like.
MembersFirst CT Federal Credit Union
ASG is a tremendous asset to our credit union
See more client reviews →Healthcare nonprofit · Client reviewRob Mitchell and his team have been managing our credit union's IT network for many years, and to this day they remain a tremendous asset to our company. One of the biggest benefits is the knowledge and availability of their IT support team. Whenever we have an issue, they immediately assist with the problem and resolve it to our fullest satisfaction. Their response time, the friendliness of their staff, and the results of their managed IT support sets ASG apart from other IT companies. ASG offers superior products and services while implementing new and improved capabilities to help us stay ahead in the IT world.
The Bradley Home
Knowledgeable and proactive
See more client reviews →They keep me informed of ways to keep our IT up and running in a timely basis and they are very HIPAA proactive. Just recently Dave, the technician, set up our Director of Building Services with a portal that allows him to monitor our boilers remotely from his home computer. This enables him to check heat all night and to adjust the heat if needed. He also set up remote access to our outdoor cameras which Fred can see when plowing the snow needs to happen.
Hear it from the clients we support
Real nonprofits on what it's like to have ASG in their corner.
One partner for everything your nonprofit runs on
Pick the engagement model that fits your team. Security and backup are in the seat price, and the rest of what we run stays under one team with one point of accountability.
Managed IT
We become your whole IT department, from help desk to strategy, sized to a nonprofit budget.
Explore Managed IT →Engagement modelCo-Managed IT
Already have an IT person? We extend them with tools, after-hours coverage, and senior depth, without a big-team price tag.
Explore Co-Managed IT →How ASG runs IT for a nonprofit
The same model we put in front of you in a proposal, sized for an organization where nobody's job title is IT: four dedicated functions reaching from a program laptop up to the board conversation, with security and licensing strategy through the middle of all of it.
Technology Management
- Patch management
- Cybersecurity tools management
- Health monitoring
- Alert management
- Desktop optimization
- Remote backup
- Backup monitoring & restore testing
- Documentation
Technology Alignment Process
- Technology checklist
- Network best practices
- NIST CSF standardization
- Technology alignment
- Risk audits (quarterly for most clients)
- Centralized service report review
- Onsite visits and review
Technology Consulting
- Technology summary
- Business impact of technology decisions
- Budget planning
- Strategic technology roadmap
- Policy writing
- Executive risk reviews
- Cyber-insurance readiness
- Vendor management & coordination
- Design desk resources
Reactive Support Services
- Helpdesk support
- Responsive remote support
- Dedicated onsite engineers
- Escalations resources
- After-hours & emergency support
- Employee onboarding & offboarding
- Microsoft 365 & license management
- Faster problem resolution
- 'How to' questions
- Remote support framework
Want this mapped to what you actually run?
Thirty minutes with a strategic advisor. You'll hear what we'd change, in what order, and what it takes to get there.
Questions nonprofits ask us
The controls your insurer and your board will ask about
The cyber-insurance application turned into a control-by-control audit, and a wrong answer can sink a claim. The same short list is what a funder or a board risk committee ends up asking for, so it's worth getting right once.
Everything technology, under one friendly roof
Security and backup live in the seat price. The rest of what you run stays with the same team, under one point of accountability.
Let's talk Nonprofits IT
Book a 30-minute call, no deck, no pitch, just a clear plan for your business.