★ Client results
Client Results
Video testimonials, named case studies, and client reviews from the Connecticut businesses ASG supports every day, collected automatically by Crewhu after every closed ticket.
98.9%CSAT (client satisfaction)
104 reviews on Google5.0
In their own words
Client stories, on camera
Connecticut businesses on what it's like to work with ASG day to day.
Connecticut Bar Association
LegalNon-ProfitState Police Credit Union
Credit unionAcme Wire Products
ManufacturingPolice Credit Union of CT
Credit unionThe full story
Real Connecticut businesses, in depth
Client reviews
What Connecticut businesses tell us
ASG's managed IT support gets results
“If a company is on the fence about choosing ASG as their IT firm, they should make the decision and let ASG do what they do best. ASG has a way of managing networks that is most likely different than what companies are used to, but it gets results. One of the biggest benefits of hiring ASG Information Technologies is that our company now has seamless integration between our multiple offices and remote staff which makes our IT network efficient and secure. Their quick response when issues arise, and the general helpfulness of their entire staff keeps our employees working on their tasks instead of waiting around for help. ASG's unique processes of IT support and project planning encompasses what we are trying to accomplish as a company. Their excellent recommendations and new technology offerings help us get better results and achieve our business goals.”
ASG is a tremendous asset to our credit union
“Rob Mitchell and his team have been managing our credit union's IT network for many years, and to this day they remain a tremendous asset to our company. One of the biggest benefits is the knowledge and availability of their IT support team. Whenever we have an issue, they immediately assist with the problem and resolve it to our fullest satisfaction. Their response time, the friendliness of their staff, and the results of their managed IT support sets ASG apart from other IT companies. ASG offers superior products and services while implementing new and improved capabilities to help us stay ahead in the IT world.”
We have been happy customers of ASG for years
“I am very pleased to provide a recommendation for ASG Information Technologies. We had worked with a number of Information Technology companies previously, but none were as responsive as ASG has been for us. It does not matter whether it is a little or big problem, they are there to get us through it. In these four years, we have made major upgrades to our servers, individual PCs and proprietary insurance software. They have given us solid advice that we have found to be spot on. The staff at ASG all had the patience to get us through it all with little to no complications. They do much behind the scenes to keep us up and running efficiently and without interruption.”
ASG manages all of our IT needs
“Here at Star Auto Sales we are huge fans of ASG Information Technologies. We have replaced all of our computers, laptops and desktop PCs and our server. ASG brought our business up to PCI compliance, back up our servers and has handled some virus threats. They manage all of our IT needs. Rob Mitchell, the owner, has a talented team he is working with. We have interacted with most of the technicians and know for a fact we are in strong, capable hands. It has also been a pleasure working with Holly Heger, Rob Mitchell and the entire team. People don't know how important IT services are until your systems are down. Luckily we don't have to worry about that now.”
It is comforting to know the systems are secure
“I personally experienced a corruption of one of our larger Access databases, which became unusable. Within 5 minutes of calling ASG, they were able to get the most recent backup operational for me, saving me hours of time and aggravation. The biggest benefits that we have received since hiring ASG is peace of mind, and positive movement for our IT systems.”
What we like most is their quick response
“Even when we email their support, there is a follow-up phone call from them. I never feel like my questions or issues are not important. They also stick with a problem until there is an answer or a fix. I was seeing a message on my computer and they quickly remoted in to run scans to make sure everything was OK.”
Knowledgeable and proactive
“They keep me informed of ways to keep our IT up and running in a timely basis and they are very HIPAA proactive. Just recently Dave, the technician, set up our Director of Building Services with a portal that allows him to monitor our boilers remotely from his home computer. This enables him to check heat all night and to adjust the heat if needed. He also set up remote access to our outdoor cameras which Fred can see when plowing the snow needs to happen.”
More from our clients
Michael was great to work with. Got right to the issue and took care of it.
Bob C
Thank you!
Christine P
We love Shamwow! 10/10 service as always.
Jean S
Thanks Anthony for the Barracuda 101 lesson! I feel better about learning to use the new system and being able to create filters. Much appreciated!
Stephanie T
Tabitha was great, and made sure all issues were addressed before ending the call. Follow up was through.
Jaclyn H
Excellent service !!!!!!
Kate G
Michael was great to work with. Got right to the issue and took care of it.
Bob C
Thank you!
Christine P
We love Shamwow! 10/10 service as always.
Jean S
Thanks Anthony for the Barracuda 101 lesson! I feel better about learning to use the new system and being able to create filters. Much appreciated!
Stephanie T
Tabitha was great, and made sure all issues were addressed before ending the call. Follow up was through.
Jaclyn H
Excellent service !!!!!!
Kate G
Kept working at it when others seemed to give up on the problem
Donald R
Ian , was very helpful, as usual!!!
Wayne V
Would be helpful if ASG had notified everyone copied on my original email that this was successfully closed out. It seems this wasn't clear to all so I just received an email response from one of them (which created a new ASG ticket) and I notified them it was done (which created another new ticket). Thanks for the quick response to my original message!
Natalia B
Thanks to Will!! Very helpful!! :-)
Jami F
He's very efficient!
Jocelyn G
it didnt take long to fix, will was able to take over my computer and within minutes i was able to have access to my photos again
Richard C
Kept working at it when others seemed to give up on the problem
Donald R
Ian , was very helpful, as usual!!!
Wayne V
Would be helpful if ASG had notified everyone copied on my original email that this was successfully closed out. It seems this wasn't clear to all so I just received an email response from one of them (which created a new ASG ticket) and I notified them it was done (which created another new ticket). Thanks for the quick response to my original message!
Natalia B
Thanks to Will!! Very helpful!! :-)
Jami F
He's very efficient!
Jocelyn G
it didnt take long to fix, will was able to take over my computer and within minutes i was able to have access to my photos again
Richard C
Dom is a pleasure to work with. Thank you!
Customer S
Ian was great! Thanks
Anonymous
He is amazing. He was able to figure out what the issue is.
Jennelyn S
10/10, no notes
Bea M
validated credentials before releasing email.
Kimberley P
Very personable and easy to work with :)
Tina M
Dom is a pleasure to work with. Thank you!
Customer S
Ian was great! Thanks
Anonymous
He is amazing. He was able to figure out what the issue is.
Jennelyn S
10/10, no notes
Bea M
validated credentials before releasing email.
Kimberley P
Very personable and easy to work with :)
Tina M
Verified on Google
5.0 stars across 104 Google reviews
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