In a world of ever-changing technologies, your insurance agency must keep up with the latest technologies to deliver the kind of outstanding services and support that you promise your customers. We understand than many independent insurance agencies struggle with growth and, therefore, are looking to reduce costs, increase productivity by streamlining business processes, and utilize and maintain third party agency management systems.
Top Three Problems Agencies May Face With Their Existing Computer Support Company
Problem # 1: Lack of Response. When your computer or network goes down or is experiencing a problem, it brings your entire company to a screeching halt. We answer our phones live during regular business hours. You will NOT get a voice message, and we will have a technician working on your problem in minutes.
Problem #2: Poor Communication & Service. A BIG problem many business owners have with their IT company is poor communication skills. We believe that excellent communication is customer service 101, and if they can’t get THIS right, how can you possibly trust them to be organized enough to manage your computer network.
Problem #3: They Never Quite Get Everything Working, So Problems Constantly Crop Up. Maybe you’ve experienced this yourself: you hire a so-called computer expert to support your network, only to discover every time they “solve” a problem, two more crop up.
Learn About Our Unique Perspective Around Technology, Costs, and Results That Could Benefit Your Insurance Agency. It’s Time To Solve Your IT Issues!