★ Client results
Client Results
Video testimonials, named case studies, and client reviews from the Connecticut businesses ASG supports every day, collected automatically by Crewhu after every closed ticket.
98.9%CSAT (client satisfaction)
104 reviews on Google5.0
In their own words
Client stories, on camera
Connecticut businesses on what it's like to work with ASG day to day.
Connecticut Bar Association
LegalNon-ProfitState Police Credit Union
Credit unionAcme Wire Products
ManufacturingPolice Credit Union of CT
Credit unionThe full story
Real Connecticut businesses, in depth
Client reviews
What Connecticut businesses tell us
ASG's managed IT support gets results
“If a company is on the fence about choosing ASG as their IT firm, they should make the decision and let ASG do what they do best. ASG has a way of managing networks that is most likely different than what companies are used to, but it gets results. One of the biggest benefits of hiring ASG Information Technologies is that our company now has seamless integration between our multiple offices and remote staff which makes our IT network efficient and secure. Their quick response when issues arise, and the general helpfulness of their entire staff keeps our employees working on their tasks instead of waiting around for help. ASG's unique processes of IT support and project planning encompasses what we are trying to accomplish as a company. Their excellent recommendations and new technology offerings help us get better results and achieve our business goals.”
ASG is a tremendous asset to our credit union
“Rob Mitchell and his team have been managing our credit union's IT network for many years, and to this day they remain a tremendous asset to our company. One of the biggest benefits is the knowledge and availability of their IT support team. Whenever we have an issue, they immediately assist with the problem and resolve it to our fullest satisfaction. Their response time, the friendliness of their staff, and the results of their managed IT support sets ASG apart from other IT companies. ASG offers superior products and services while implementing new and improved capabilities to help us stay ahead in the IT world.”
We have been happy customers of ASG for years
“I am very pleased to provide a recommendation for ASG Information Technologies. We had worked with a number of Information Technology companies previously, but none were as responsive as ASG has been for us. It does not matter whether it is a little or big problem, they are there to get us through it. In these four years, we have made major upgrades to our servers, individual PCs and proprietary insurance software. They have given us solid advice that we have found to be spot on. The staff at ASG all had the patience to get us through it all with little to no complications. They do much behind the scenes to keep us up and running efficiently and without interruption.”
ASG manages all of our IT needs
“Here at Star Auto Sales we are huge fans of ASG Information Technologies. We have replaced all of our computers, laptops and desktop PCs and our server. ASG brought our business up to PCI compliance, back up our servers and has handled some virus threats. They manage all of our IT needs. Rob Mitchell, the owner, has a talented team he is working with. We have interacted with most of the technicians and know for a fact we are in strong, capable hands. It has also been a pleasure working with Holly Heger, Rob Mitchell and the entire team. People don't know how important IT services are until your systems are down. Luckily we don't have to worry about that now.”
It is comforting to know the systems are secure
“I personally experienced a corruption of one of our larger Access databases, which became unusable. Within 5 minutes of calling ASG, they were able to get the most recent backup operational for me, saving me hours of time and aggravation. The biggest benefits that we have received since hiring ASG is peace of mind, and positive movement for our IT systems.”
What we like most is their quick response
“Even when we email their support, there is a follow-up phone call from them. I never feel like my questions or issues are not important. They also stick with a problem until there is an answer or a fix. I was seeing a message on my computer and they quickly remoted in to run scans to make sure everything was OK.”
Knowledgeable and proactive
“They keep me informed of ways to keep our IT up and running in a timely basis and they are very HIPAA proactive. Just recently Dave, the technician, set up our Director of Building Services with a portal that allows him to monitor our boilers remotely from his home computer. This enables him to check heat all night and to adjust the heat if needed. He also set up remote access to our outdoor cameras which Fred can see when plowing the snow needs to happen.”
More from our clients
Jason was attentive, knowledgeable, and extremely patient throughout the entire process. He provided excellent follow-up and took the time to thoroughly explain his answers, ensuring I fully understood the information and felt confident about my next steps. The level of support he provided was outstanding, and his commitment to excellent service was greatly appreciated. I truly value his professionalism and dedication to helping resolve my questions.
Georgette B
After being offline for almost a month, including wifi/internet your response and assistance getting me back onlinewas awesome
George N
Thanks for ensuring everything went smoothly with this new hire. Much appreciated.
Tom D
Thanks for your quick turnaround on this request, Domingos! It was greatly appreciated.
Tom D
Super easy. Made it happen with minimal input. Thanks, Anthony!
James M
Our whole company was awaiting the update to know if the could start important work back up and Ian gave me the information to pass along to get the company back up. Thank you Ian.
Andre J
Jason was attentive, knowledgeable, and extremely patient throughout the entire process. He provided excellent follow-up and took the time to thoroughly explain his answers, ensuring I fully understood the information and felt confident about my next steps. The level of support he provided was outstanding, and his commitment to excellent service was greatly appreciated. I truly value his professionalism and dedication to helping resolve my questions.
Georgette B
After being offline for almost a month, including wifi/internet your response and assistance getting me back onlinewas awesome
George N
Thanks for ensuring everything went smoothly with this new hire. Much appreciated.
Tom D
Thanks for your quick turnaround on this request, Domingos! It was greatly appreciated.
Tom D
Super easy. Made it happen with minimal input. Thanks, Anthony!
James M
Our whole company was awaiting the update to know if the could start important work back up and Ian gave me the information to pass along to get the company back up. Thank you Ian.
Andre J
thanks
Bill P
Tony was great!
Barbara Y
Thanks so much for your quick response.
Tom D
Excellent solution quickly implemented. Thank you, Anthony!
Tom D
Will was great. Very knowledgeable and got my issue fixed right away.
Kara G
thanks
Bill P
Tony was great!
Barbara Y
Thanks so much for your quick response.
Tom D
Excellent solution quickly implemented. Thank you, Anthony!
Tom D
Will was great. Very knowledgeable and got my issue fixed right away.
Kara G
appreciate all the help. beyond what I called for.
Bill P
We absolutely love working with Ian. He was on top of everything before I even arrived at the office today. His knowledge of our office certainly helps to get quick resolutions to our issues. Thank you, Ian. Always a pleasure to deal with you.
Nancy L
Shemroy always goes above and beyond to make certain there is a resolution to the issue no matter what it is. I always know I can count on Shemroy to fix the issue. He truly is a pleasure to work with.
Lily M
Will was outstanding! He took over my computer and I learned a great deal regarding how to remove an annoying site.
Elizabeth G
You are AWESOME! :)
Melanie S
appreciate all the help. beyond what I called for.
Bill P
We absolutely love working with Ian. He was on top of everything before I even arrived at the office today. His knowledge of our office certainly helps to get quick resolutions to our issues. Thank you, Ian. Always a pleasure to deal with you.
Nancy L
Shemroy always goes above and beyond to make certain there is a resolution to the issue no matter what it is. I always know I can count on Shemroy to fix the issue. He truly is a pleasure to work with.
Lily M
Will was outstanding! He took over my computer and I learned a great deal regarding how to remove an annoying site.
Elizabeth G
You are AWESOME! :)
Melanie S
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5.0 stars across 104 Google reviews
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